We ship only in Cyprus and Greece.

Shipping

All orders will receive a confirmation email when the order is placed and another email when their order has been dispatched. Please allow 2 working days for all orders to process. All orders will be shipped out on normal weekdays, Monday to Friday. Please ensure you enter your correct and complete delivery address when placing an order as we cannot be responsible for orders that go missing due to incorrect delivery details. For all shipping, please include your contact phone number so that the courier may contact you if there are any problems with delivery. If you do not receive a shipping confirmation email within 2 working days, please contact customer service. Thank you. For insurance and extra cover please email us at [email protected]

Delivery within Cyprus

We deliver to your door estimated the next day from dispatch. Transport costs will be displayed during checkout and before your payment.

Shipping In Greece

We deliver to your door. Delivery estimate 2 working days from dispatch. Transport costs will be displayed during checkout and before your payment.

Taxes

All international customers are responsible for customs import taxes and duties within their own country. We will include an invoice with each parcel stating the full amount of each package.

RETURNS

Here at Askari, we want all our customers to be pleased with all of their orders. We know that not every purchase will fit & returns or exchanges are sometimes needed. Because of this, we offer no-hassle easy returns.

Return Policy:

You will be responsible for all return shipping charges. The goods must have been unused and are in a new condition. All products must be returned to us in their original, unworn, unwashed, & smoke/smell-free condition. All products must be returned in their original condition with packaging and tags included. Please note that international customs duties and sales taxes are not refundable.

Exchange

If you would like to exchange your item for a different size, you will need to send your original item back to our Returns Department. Once we have received your return, we will immediately send you the new size or product you want to exchange. We cannot guarantee the item you would like will still be available when the return reaches our department. If the size or product is not available, you will then be issued store credit for the returned item which you may use to purchase a new product. Put a note inside the package of your order number and full name, and what products and sizes you would like to exchange, so we can easily find your order and make a smooth exchange.

No return

– On sale items cannot returned exchanged or refunded.
– Limited Edition items cannot be returned.
– Due to hygiene reasons, we do not accept returns on groin guards, mouthguards, and other hygienic products, even if they are new.
– We do not accept returns on gift cards.
– We do not accept exchange or return on custom-made designed products.
– Original shipping fees are non-refundable & return shipping is the responsibility of the customer. Email customer service for questions regarding specific measures.

Refunds

You can always feel safe when buying from Askari Cyprus. All items received for return within the 14-day period will be completely refunded. If an item is received between 15-30 days, it will be returned as store credit. Your refund is first processed when the product reaches our warehouse. It usually takes 3-4 days after we receive the items depending on your bank. We recommend the use of an insured parcel service for international returns. Please retain the proof of postage as we cannot issue refunds for items we do not receive. Askari Cyprus does not cover the cost of the shipping cost for returning items outside of Cyprus.

Damaged/Defective Goods

All of our products are carefully checked before they are packaged. If an item is received damaged or defective, customer service needs to be notified within 3 days for an order replacement of a new product. Notification past the 3-day return window will not be eligible for a refund or replacement.

Reclamation

We guarantee that the products you have ordered are in good shape when you receive them. If you receive a broken or wrong product, please contact customer service as soon as possible.

Faulty/Incorrect Goods

If for any reason your items are faulty or incorrect, please get in touch immediately via email. We allow 30 days from purchase to refund/exchange a faulty item. We always bare the cost of shipping if you receive the wrong or faulty product/s. Always keep proof of your return until we receive your package.

Return Instructions:

We highly recommend using a trackable return method. Once we receive your package, your return will be processed in 2-5 business days. You will receive an email when your return is processed. Return address: Askari Cyprus Fight Wear / Kick 4 Kick Cyprus Nicosia 13 Prevezis, 1065 +357 99906552 Our customer service is always contactable by e-mail for any questions: [email protected] We reserve the right to cancel a sale in the event stock is sold out or our suppliers are unable to supply an order, and for any price errors that may occur.